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New Contributor
Posts: 1
Registered: ‎09-12-2014

MX 922 color problem

Just installed this printer yesterday.  Had been using an MP600 and loved it but no drivers for windows 8.1.  No matter what settings I've tried my photos are dark and muddy.  Cleaned the printer, checked nozzles, nothing helps.  I always use Canon Photo Paper Glossy and never had a problem with that profile on my old printer.  Anyone have any ideas?

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: MX 922 color problem

Hi MC7,

 

What program are you using to print the photos from?  Also, if you take a known good image and make a color photocopy of it directly from the printer, do you experience the same issue?

 

We look forward to hearing from you!

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

 

 

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