12-09-2020 09:23 AM
I have a MX-892 and new laptop with win10. I can't get it to scan from laptop and also printer doesn't see laptop on network when trying to scan from it.
Previously, I used solutionex menu to initiate the scan from my laptop. I have installed this but no scanning funtions are on it? I have also tried installing MP Navigator and that tells me my printer is not one on the list for that software.
I can print without issues.
Could someone please help me? I gave reset printer settings to factory. uninstalled and reinstalled all drivers, etc... When I use the windows 10 scan tool it doesn't see it either.
Thank you in advance!!!