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Posts: 1
Registered: ‎12-09-2020

MX-892 scanner not working with win10

I have a MX-892 and new laptop with win10. I can't get it to scan from laptop and also printer doesn't see laptop on network when trying to scan from it.

Previously, I used solutionex menu to initiate the scan from my laptop. I have installed this but no scanning funtions are on it? I have also tried installing MP Navigator and that tells me my printer is not one on the list for that software.

I can print without issues. 

Could someone please help me?  I gave reset printer settings to factory. uninstalled and reinstalled all drivers, etc...  When I use the windows 10 scan tool it doesn't see it either.

Thank you in advance!!!

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