03-18-2019 09:09 AM
Color prints fine. But B&W won't print anything but a blank page. Have tried two new cartridges, multiple cleanings and deep cleanings, one manual cleaning of contacts, and a complete power off and unplug. Still nothing but a blank page. Help?
03-20-2019 03:02 PM
What type of black in are you using? Could you attach a picture of the cartridge in your reply or let us know what information is on the ink cartridge( ink number, where it was made, etc).
We look forward to your reply.