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MP620B makes squeaking noise

joemehling
Apprentice

MP620B makes squeaking noise before & after printing - does it need lubrication?

1 ACCEPTED SOLUTION

Hi joemehling,

 

Since the squeaking noise continues, we recommend having the unit looked at by a service facility to determine the exact cause of the noise; please call or email us at one of the methods on the Contact Us page for servicing options available to you.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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3 REPLIES 3

Ramona
Authority

Hi joemehling,

 

We do not recommend lubricating the printer, as this could do damage to the unit.  You can try performing a roller cleaning to see if this will help.  To do this, please follow the steps located here.  

 

If you still experience the same squeaking noise, the printer may require servicing; please call or email us at one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  The squeaking continues, after cleaning roller heads.  Apparently the noise is not caused by the rollers. The machine performs normally during actual printing; just before & just after printing is when the squeaking happens.

 

Any ideas?

 

Thanks for your help.

Hi joemehling,

 

Since the squeaking noise continues, we recommend having the unit looked at by a service facility to determine the exact cause of the noise; please call or email us at one of the methods on the Contact Us page for servicing options available to you.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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