MP620 shows error code B200

[TwitterPate2010]

MP620 shows error code B200 whats this mean?

[Michael]

Hello TwitterPate2010.

Unfortunately, this error indicates that there is an internal hardware issue with the printer.  Please try the following to see if we can resolve your issue:

1.  Open the cover of the printer.

2.  Remove all ink tanks from the printer.

3.  Lift up the gray locking lever on the side of the ink tank holder.

4.  Gently remove the print head from the carriage unit.

5.  Place the print head back in and lock the lever down.

6.  Place all of the ink tanks back in the printer.

7.  Close the cover and turn the printer off.

8.  Unplug the power from the printer.  Leave the power unplugged for about 5-10 minutes.

Plug the power back in and turn the printer on.  If the error persists, feel free to call us at 1-800-OKCANON.

[rwaples12]

Got a printer from a friend MP620 getting the B200 error....I took the steps below and realized all her ink cartridges are empty except one.  will getting new ink cartridges solve the B200 error?  THANKS

[Julius]

Hello,

Changing the inks may not resolve the error.  If the error remains after unplugging the printer for at least 10 minutes, it may require service.  The best thing to do is would be to get in touch with our technical support team at http://bit.ly/Phone_Support for further assistance.

Thanks!