12-27-2017 04:35 PM
Glad to hear it! It was just a hunch. Their recommendation was upgrade to latest version, but that version doesn't work with my MX870. So I started with the MX870 selected in their "downloads" section and kept backing down the OS from High Sierra, to Sierra, to Mavericks until it finally gave me a version of MP Navigator to install.
Worked for me, so I'm glad to hear it works for others.
BUT Canon, if you are listening, this is an EASY fix that will keep your customers from jumping ship. Update your website to show version 3.1.5 as the latest version compatible with High Sierra and send and email to all your registered customers telling them to upgrade. Simple as that.
12-27-2017 05:22 PM
Thank you as it worked for me as well on my MG6120. How ridiculous can Canon be that the solution sits in one of theor own websites.
Makes me want to trade all my photography equipment in on a Nikon.
12-28-2017 06:51 PM
01-03-2018 11:12 AM
Go back a couple of pages and catch up. There are some solutions out there. Best solution is find a version of MP Navigator that will run. 3.1.5 works on High Sierra and worked just fine on my Pixma 870. Might work on yours.