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New Contributor
Posts: 1
Registered: ‎09-20-2017

MG8220 Color Issue

I am having a lot of trouble with the color being very badly off for my MG8220 printer.  I have taken screen shots of an app on my iPad and am using the images to make print materials. The color on my monitor appears to match the iPad and is a light but bright aqua. When I print the color is sky blue without even a hint of aqua. Calibration of the monitor isn't the issue since I'm working with screen shots and the monitor color matches (close enough). We have the color management settings on automatic as recommended. Anyone have any idea why it is so far off from the monitor color and how to fix it? It doesn't have to be a perfect match, just in the right shade range. 

Product Expert
Posts: 402
Registered: ‎02-28-2017

Re: MG8220 Color Issue

Hi SusanH 

 

Based on the specfic issue, it is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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