08-03-2017 10:51 AM
Check to make sure that the bright orange tape was removed from the top of each ink tank. If the tape is left on the tanks this would keep ink from flowing properly.
If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.