04-03-2020 11:40 AM
I was scanning just yesterday with my MG7520 and now the scanning option is grayed out in the upper right and I am unable to scan. Any suggestions? It is hard wired to my iMac. The scanner utiltiy is grayed out under "window" in the menu as well. I am able to print jobs just fine, so the MG7520 is connected. Any suggestions?
04-03-2020 04:04 PM
Try installing the latest CUPS Printer Driver, ICA Driver and IJ Scan Utility to get the scanner up and running. The downloads are available at the following link:
The IJ Scan Utility is in the "Software" section of the Drivers & Downloads page.