02-17-2016 06:21 AM
So I recently purchased a Cannon MG7520 printer and am having trouble with the scanner. When try to scan from my Windows 10 pc, a window pops up on my screen with a ScanGear error code 2,250,200. The error code also pops up when I press the scan button on the printer, having the Windows 10 machine selected as the destination pc. Now, I also have a Windows 7 machine, and as far as I can tell, the scanner function works fine on that pc. I should also mention that using the Windows 10 scan program works with the scanner--no issues--which leads me to believe the problem sits with the ScanGear software/drivers, and that ScanGear is not compatible with Windows 10.
Is this, in essence, the problem, software incompatibility with windows 10?
Also, I could not find any answers for the the error code 2,250,200. What does it mean?
Solved! Go to Solution.
02-17-2016 08:13 AM
I seem to have resolved the problem. I had Kapersky's Internet Security on my Windows 10 machine. The subscription had expired months ago. I uninstalled the program completely from my system. Now ScanGear appears to be working properly. I performed three consecutive scans from my pc--all three worked. I will post here if it doesn't stay operational.