12-13-2018 12:48 PM
12-14-2018 03:38 PM
HI Bukimmy,
Does the same issue happen if you try to make a color copy directly from the printer? If you are able to make a color copy directly from the printer, I recommend printing a nozzle check. Please click HERE for the steps to print a nozzle check.
If the printer is able to print out the nozzle check, does it look like the picture below:
We look forward to your reply.
12-14-2018 05:59 PM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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