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MG6320 on Mac - Can't get installer to work

purplehayz
Apprentice

I can't get the installer to work, fails to connect to the printer either wireless or wired. However, Apple's system preferences printer area can find the printer, allowed me to install the Apple driver, and I can print. I can also scan but only using the Apple software. What do I need to do to get the additonal applications provided with the printer to work, and why doesn't the all-in-one driver installer work?

 

I'm running Mac OS X 10.7.5, no firewall issues.

 

Thanks!

1 ACCEPTED SOLUTION

Michael
Product Expert
Product Expert

Hello.

 

Please try downloading the latest Mac OSX drivers and software from our website.  These items can be downloaded at the following link:

 

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg6320#D...

 

If additional assistance is needed, feel free to call us at 1-800-OKCANON.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Please try downloading the latest Mac OSX drivers and software from our website.  These items can be downloaded at the following link:

 

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg6320#D...

 

If additional assistance is needed, feel free to call us at 1-800-OKCANON.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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