03-01-2019 08:59 AM - edited 03-01-2019 09:59 AM
My MG6320 suddenly is printing bank pages. It stopped showing any ink evidence on pages - they are fully blank. The orinter sounds normal like ink should be flowing onto the page.
I've ONLY used genuine canon ink since day 1. All 6 cartriges are full or nearly full. I removed and snapped back in all the cartridges.
I have run deep cleaning cycle twice, done head alignment nozzel check pattern, did deep cleaning again after 24 hours, and so on, per advice given in other threads. The paper used (the same as I've used now for years) is Hammermill Premium Multipurpose 24 pound ultrawhite.
There are no error messages. I powered it down and back to be sure. When that didn't work, I unplugged the machine and plugged it back in just to sure.
I edited this message after find Canon's instructions to reset the print head and did that. Still won't put ink on the pages.
I tried calliing Canon support but was referred back here when my printer model number was entered - no longer phone supported.
Am I having to buy a new print head or printer?
Solved! Go to Solution.
03-02-2019 11:31 AM - edited 03-02-2019 11:32 AM
If you aren't getting output from a nozzle check pattern or print head alighnmnet using:
The stardard MP driver for W7, 8 or 10
The CUPS driver for MAC OS
Don't know what you are using....
And you really like your printer, I'd try a new print head.
Otherwise its a 7 yr old printer and it might be time to walk away. My printer (HP) is the oldest tech I own. It turns 7 next month and stiil prints as good as it ever did. Pretty sure HP isn't happy that its gone this long, but I've been lucky with it. They do get my ink business.
03-02-2019 06:11 PM
03-09-2019 05:59 AM