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New Contributor
Posts: 3
Registered: ‎11-22-2017

MG5751 grinding noise

I recently had a problem with an MG5751 where the paper would not feed through, and was damaged in a small area on the paper's leading edge. On inspection a ridged palstic piece was stuck out into the paper feed. I carefully eased this piece back and it clicked into place (on a spring, see attached pic).

 

Since doing this the printer is now feeding and printing fine again, but before every print it makes a loud grinding noise that lasts about a second.

 

Can anyone tell me firstly what the ridged plastic piece in the centre of the photo does, and secondly why I might now be hearing the grinding noise, and is it indicative of a bigger problem?

20171114_175145.jpg

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Moderator
Posts: 1,830
Registered: ‎07-08-2013

Re: MG5751 grinding noise

Hi, HolmPC!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

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New Contributor
Posts: 3
Registered: ‎11-22-2017

Re: MG5751 grinding noise

Thanks, I'll repost to UK!

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New Contributor
Posts: 3
Registered: ‎11-22-2017

Re: MG5751 grinding noise

Well I would, but I can't find a UK equivalent forum. Oh well.

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