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New Contributor
Posts: 1
Registered: ‎03-07-2019

MG5750 will scan but only prints blank pages

Hi, so a few days ago I had to use the scanner on the printer for the first time, I am connected to via wireless network and had to go into the printer options and select the PC so it would save the scanned images on to my PC.


Now when I try and print a text document from my PC I get all the print previews and the printer fires up but I just get a blank page every time, however, I have discovered that if I take a screenshot of the document and save as a .jpg I can print out the image.

I have tried reinstalling the drivers turning the printer off for a few minutes but to no avail it simply refuse to print.

My OS is windows 10.

hope someone knows how I can solve this problem as I mainly use the MG5750 as a printer.

New Contributor
Posts: 1
Registered: ‎10-11-2019

Re: MG5750 will scan but only prints blank pages

Hi, I've just installed a Mac OS upgrade to Catalina and now my scans are blank.
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