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New Contributor
Posts: 1
Registered: ‎03-30-2020

MG5722 Won't Print Black

[ Edited ]

I have an MG5722 and it suddenly won't print black at all. I did all the deep cleaning and such. Isn't there a way to speak with someone about this without having to pay to ask about your product not working? Please let me know if there's anything else I can do to try to fix this.

 

 

Moderator
Posts: 1,794
Registered: ‎10-25-2012

Re: MG5722 Won't Print Black

Hello!

So that the Community can help you better, we will need to know about any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options. 

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

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