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MG5520 will not turn on

5defoes
Apprentice
I have had this printer for about a year and a half. It was turned off when I attempted to print today and will not turn on. I have checked the power supply and it is fine does anyone have a solution?
2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

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I have a similiar problem My printer has been working great.  I was away for a for ten days .  Before I left the printer had been turn off,  It is plugged into a surger protector .  I tried turning it on when I came back after I turn the surge protector back on and the printer did not turn on.  other devices plugged into the surger projector are working.  I tried un plugging the printer for ten minutes and plugging it back in.  Still not working.  any advice.

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