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New Contributor
Posts: 2
Registered: ‎02-20-2015

MG5420 printer suddenly eats cardstock!

I've printed hundreds of pages of 8.5x11 cardstock with this great printer, but now every time I do this, the card gets stuck trying to feed. Does anyone have any advice for me?

 

Thank you! And Merry Christmas!

Product Expert
Posts: 2,722
Registered: ‎10-16-2012

Re: MG5420 printer suddenly eats cardstock!

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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