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MG5300

Teri573
Apprentice

problem with the printer turning on, it acts like it isn't getting power, but I moved it around the room to different plug, and electric is not the problem.  If you keep playing with it, it will turn on for about 5 seconds then shut off again.  Please help.  Really love my wireless printer and I want to save it.

1 REPLY 1

Ramona
Authority

Hi Teri573,

 

Are there any error codes that display on the printer when it comes on temporarily?

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

 

 

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