07-08-2021 03:14 PM
Had this mg5220 for quite a while & it has been great. Suddenly really bad results. Test print is fine. Turned off & on with no difference. Related "picture" is non-distinct & the text is bloated
Solved! Go to Solution.
07-08-2021 04:52 PM
Ok, so running win10 & using microsoft photos. So I went & used window photo viewer & it was fine. I went back to MP & tried again & now that is also fine. Guess I no longer have an issue
07-08-2021 03:48 PM
Hi, gsieckman!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) along with which applications you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
07-08-2021 04:52 PM
Ok, so running win10 & using microsoft photos. So I went & used window photo viewer & it was fine. I went back to MP & tried again & now that is also fine. Guess I no longer have an issue
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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