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Posts: 3
Registered: ‎06-12-2014
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MG5220 Won't Scan on Windows 7 (x64) machine

MG5220 USB connected will not scan, even with MP Navigator launched manually.  Seems functionality died after performing Windows 7 (x64) OS updates.  MAC OS can scan just fine through USB.  Performed Win7 OS updates 11Jun2014. 

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Registered: ‎06-25-2014

Re: MG5220 Won't Scan on Windows 7 (x64) machine

Mine will also no longer scan.  It is connected wirelessly.  When I press scan start button on printer, message says "Set the  PC to start scanning"  Clicking on Canon IJ Network Utilities on PC, then Canon IJ Network Scan Utilitiy does nothing.

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Registered: ‎06-12-2014

Re: MG5220 Won't Scan on Windows 7 (x64) machine

This was resolved after the latest round of MS updates.  Windows must have put out a fix.  

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Re: MG5220 Won't Scan on Windows 7 (x64) machine

I can never scan wirelessly.  I ALWAYS have to use a USB cable.  

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Re: MG5220 Won't Scan on Windows 7 (x64) machine

I had to install MP Navigator to scan wirelessly.

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