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MG5220 Won't Scan on Windows 7 (x64) machine

canonmg5220user
Apprentice

MG5220 USB connected will not scan, even with MP Navigator launched manually.  Seems functionality died after performing Windows 7 (x64) OS updates.  MAC OS can scan just fine through USB.  Performed Win7 OS updates 11Jun2014. 

1 ACCEPTED SOLUTION

canonmg5220user
Apprentice

This was resolved after the latest round of MS updates.  Windows must have put out a fix.  

View solution in original post

4 REPLIES 4

A390ST
Apprentice

Mine will also no longer scan.  It is connected wirelessly.  When I press scan start button on printer, message says "Set the  PC to start scanning"  Clicking on Canon IJ Network Utilities on PC, then Canon IJ Network Scan Utilitiy does nothing.

I can never scan wirelessly.  I ALWAYS have to use a USB cable.  

I had to install MP Navigator to scan wirelessly.

canonmg5220user
Apprentice

This was resolved after the latest round of MS updates.  Windows must have put out a fix.  

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