Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎03-10-2019

MG3620 will not recognize ink cartridge

Hello,

First time changing ink. Printer won't recognize it. Used office depot brand ink. Have taken out and replaced cartridge several times to ensure it is installed correctly, tried cold start....

15 flashes, signifying not recognizing ink. 

Help?

Thank you!

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement