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ecm
New Contributor
Posts: 1
Registered: ‎02-11-2019

MG3620 Printing Ridiculously Slow

My new Canon Pixma MG3620 is printing PDFs so slow it's absurd. A single black and white page literally takes 2 minutes! I've tried multiple PDFs, some that were quite simple, and all of them have this issue. It prints a line, then pauses for a few seconds before continuing to the next line. Sometimes it even just gives up part way through the print job. As a student with a lot of readings to print this is frustrating. I used to have an MG3022 and it printed similar documents with reasonable speed. What could be causing this?
Product Expert
Posts: 702
Registered: ‎11-19-2018

Re: MG3620 Printing Ridiculously Slow

Hi ecm,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you.

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