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New Contributor
Posts: 1
Registered: ‎11-30-2015
Accepted Solution

MG3620 - Ink Question

Can I use the black ink when the color ink runs out? or do they only work together?

Product Expert
Posts: 3,050
Registered: ‎10-16-2012

Re: MG3620 - Ink Question

Hello.

 

If an ink cartridge is completely empty, you would have to replace the empty ink before any printing can resume.

 

If additional assistance is needed, find more help at Contact Us.

 

 

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Occasional Contributor
Posts: 10
Registered: ‎08-05-2017

Re: MG3620 - Ink Question

the question was not exactly answered.

as i understood the question was..... can a black cartridge be put in slot instead of colour cartridge. 

sometimes some of us dont print much if at all in colour and wonder if both slots could hold black cartridges

instead of 1 blk and 1 colour.

 

Moderator
Posts: 1,465
Registered: ‎10-25-2012

Re: MG3620 - Ink Question

Hello!

 

Thank you for reaching out to Canon USA, we're happy to help!

The black tank shouldn't fit in the other slot, however, if you were to get it to fit, the printer most likely won't recognize the tank, to prevent damage to the printing system. 

 

If you need to print only in monochrome (black and white), we suggest using a laser printer instead of a PIXMA, as they're more cost effective in this use case. 

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Occasional Contributor
Posts: 10
Registered: ‎08-05-2017

Re: MG3620 - Ink Question

Thankyou for your reply. 

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