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New Contributor
Posts: 1
Registered: ‎02-10-2019

MG3620 BLACK WONT SHOW IN NOZZLE PRINT AFTER DEEP CLEAN

Hi, can someone help me to fix my mg3620 i just bought it last december. I have performed deep cleaning a few times because the nozzle print for black is always broken until the nozzle print only print the colored ink and the black color is missing.
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Product Expert
Posts: 875
Registered: ‎11-19-2018

Re: MG3620 BLACK WONT SHOW IN NOZZLE PRINT AFTER DEEP CLEAN

 Hi Bentoy,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you.

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