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New Contributor
Posts: 2
Registered: ‎07-10-2014

MG3522 won't print Landscape even though the option is selected. Help?

MG3522 won't print Landscape even though the option is selected. I've attempted to change the selection to Portrait and back, in addition to printing various types of documents with no resolution. Help, please?! 

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Reputable Contributor
Posts: 593
Registered: ‎11-20-2012

Re: MG3522 won't print Landscape even though the option is selected. Help?

Hi JayC514!

 

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and what software you are trying to print from. That way, community will be able to assist you with suggestions appropriate for your product.
 
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

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New Contributor
Posts: 2
Registered: ‎07-10-2014

Re: MG3522 won't print Landscape even though the option is selected. Help?

I'm utilizing a Google Chromebook and attempting to print from both Google Docs and Google Sheets. Hope this helps, let me know if you need to know more. Thanks!

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Product Expert
Posts: 3,110
Registered: ‎07-28-2014

Re: MG3522 won't print Landscape even though the option is selected. Help?

Hi JayC514,

 

The PIXMA MG3522 has no control over how your page is printed, that is handled by your Chromebook.

 

To print in landscape, please view the information on Google's Help page:

 

https://support.google.com/chromebook/answer/1379552?hl=en

 

Other users (with different model printers) have experienced the same thing.  One user was able to print landscape by creating a new document, setting the print option to landscape and then printing.  To view the Google Forum thread concerning this, please use the following link:

 

https://productforums.google.com/forum/#!topic/chromebook-central/MsBaOBnl3uw

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