cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MG3522 won't print Landscape even though the option is selected. Help?

JayC514
Apprentice

MG3522 won't print Landscape even though the option is selected. I've attempted to change the selection to Portrait and back, in addition to printing various types of documents with no resolution. Help, please?! 

3 REPLIES 3

Crista
Whiz

Hi JayC514!

 

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and what software you are trying to print from. That way, community will be able to assist you with suggestions appropriate for your product.
 
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

I'm utilizing a Google Chromebook and attempting to print from both Google Docs and Google Sheets. Hope this helps, let me know if you need to know more. Thanks!

Patrick
Product Expert
Product Expert

Hi JayC514,

 

The PIXMA MG3522 has no control over how your page is printed, that is handled by your Chromebook.

 

To print in landscape, please view the information on Google's Help page:

 

https://support.google.com/chromebook/answer/1379552?hl=en

 

Other users (with different model printers) have experienced the same thing.  One user was able to print landscape by creating a new document, setting the print option to landscape and then printing.  To view the Google Forum thread concerning this, please use the following link:

 

https://productforums.google.com/forum/#!topic/chromebook-central/MsBaOBnl3uw

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements