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New Contributor
Posts: 1
Registered: ‎09-15-2019
Accepted Solution

MG3520 Scanning Problem

After latest Windows 10 update, MG3520 either won't scan or won't scan multi-page.  Error codes 2, 157, 50 or 2, 157, 201.  Scanner worked fine previously.

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Product Expert
Posts: 2,263
Registered: ‎07-28-2014

Re: MG3520 Scanning Problem

Hi carmelin,

 

The errors that you are experiencing are caused by the security software that is active on your computer.

 

Please temporarily disable your security software and attempt to scan again.

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