03-09-2017 04:10 PM
I reited to print an envelope but it didnt work. After that, the printer leaves a long blank space on the right side of the paper. I have tried to run the alignment but shortly after the printing starts, it stops and the amber light flashes twice. When I looked up the error code, I found this...
Paper does not feed in the Rear Tray.
Reload paper to the Rear Tray and press the RESUME/CANCEL button.
I have looked over and over but there is no rear feed tray.
03-09-2017 04:21 PM
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03-10-2017 01:11 PM
Check to make sure that there are no obstructions in the paper tray. Then reload a sheet or envelope and try printing again.
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