MG3520 Print alignment issue

[bcinya2016]

I reited to print an envelope but it didnt work. After that, the printer leaves a long blank space on the right side of the paper. I have tried to run the alignment but shortly after the printing starts, it stops and the amber light flashes twice. When I looked up the error code, I found this...

Paper does not feed in the Rear Tray.

Reload paper to the Rear Tray and press the RESUME/CANCEL button.

I have looked over and over but there is no rear feed tray.

Help!

[Crista]

Hi bcinya2016!

Thanks for posting in the Canon Forums!

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Thanks!

[Michael]

Hello.

Check to make sure that there are no obstructions in the paper tray.  Then reload a sheet or envelope and try printing again.

If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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