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New Contributor
Posts: 1
Registered: ‎05-15-2019

MG3500 series message unexpected configuration problem 0x80070005

Does anyone know how to fix this problem. I deleted the app and reinstalled it. Same message.
Product Expert
Posts: 178
Registered: ‎04-19-2019

Re: MG3500 series message unexpected configuration problem 0x80070005

Hi psalm73v25,

 

The 0x80070005 error is a Windows computer error. I performed research on this error and found that there are different reasons why this error may appear; however, none of them indicate an issue with the MG3500 series Printer or the Canon printer software. I recommend consulting a computer technician or Microsoft for help with your computer. If the printer is working properly, you do not have to do anything else regarding the printer driver or software.


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