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Posts: 1
Registered: ‎09-21-2017

MG3120 prints teal/green as a light blue

Hoping someone out there can give me some answers!! My printer is printing teal or turquoise as a blue color. I am trying to print a specific design with leaves in it and looks stupid because they are coming out as blue. I called canon support and we re-installed the proper drive so that is not the problem. I also reprinted a nozzle test page, that is not the problem. And I AM using canon ink cartridges so that is not the problem either. He advised that maybe it was the program that I was printing from (which is Silhouette) wasnt communicating the color properly to the printer. But I went on the internet and printed the same exact pattern directly off Safari and it is the same blue color it's been printing. Please help!! I do not want to have to buy a whole new printer!!

 

Thanks!

Product Expert
Posts: 3,253
Registered: ‎10-16-2012

Re: MG3120 prints teal/green as a light blue

Hello.

 

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