09-21-2017 05:26 PM
Hoping someone out there can give me some answers!! My printer is printing teal or turquoise as a blue color. I am trying to print a specific design with leaves in it and looks stupid because they are coming out as blue. I called canon support and we re-installed the proper drive so that is not the problem. I also reprinted a nozzle test page, that is not the problem. And I AM using canon ink cartridges so that is not the problem either. He advised that maybe it was the program that I was printing from (which is Silhouette) wasnt communicating the color properly to the printer. But I went on the internet and printed the same exact pattern directly off Safari and it is the same blue color it's been printing. Please help!! I do not want to have to buy a whole new printer!!
09-22-2017 01:02 PM
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