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New Contributor
Posts: 2
Registered: ‎02-05-2017

MG3022 isn't found in wireless for setting up

[ Edited ]

I justbought this MG3022 printer and can't get it to even be recognized byt my wireless router.  It is a Netgear AC1200 router.  I have a brand new HP All-In-One PC22 that I am trying to run this with.  WhenI print the page out that is supposed to have the IP address, all it shows is the Product Name, ROM version, Serial Number, wireless PIN Code, and MAC address.  All other fields are blank.  When running the start up, the printer doesn't even pop up to click on.  I have followed all of the other instructions when the printer isn't listed and I get nowhere.  Anyone able to help?   I am running Windows 10 if that matters.

Product Expert
Posts: 3,700
Registered: ‎07-28-2014

Re: MG3022 isn't found in wireless for setting up

Hi MartinTodd,

 

There is a video on YouTube that Canon has produced that will show you how to set up your PIXMA MG3022 for wireless use.  Please use the following link to view that video:

 

https://www.youtube.com/watch?v=UGo12dSX6Yk

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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