02-05-2017 12:43 PM - edited 02-05-2017 12:45 PM
I justbought this MG3022 printer and can't get it to even be recognized byt my wireless router. It is a Netgear AC1200 router. I have a brand new HP All-In-One PC22 that I am trying to run this with. WhenI print the page out that is supposed to have the IP address, all it shows is the Product Name, ROM version, Serial Number, wireless PIN Code, and MAC address. All other fields are blank. When running the start up, the printer doesn't even pop up to click on. I have followed all of the other instructions when the printer isn't listed and I get nowhere. Anyone able to help? I am running Windows 10 if that matters.
02-05-2017 01:22 PM
There is a video on YouTube that Canon has produced that will show you how to set up your PIXMA MG3022 for wireless use. Please use the following link to view that video:
If you continue to have difficulties, please contact our support group using the following link: