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New Contributor
Posts: 1
Registered: ‎02-11-2017

MG2922 Error 1000 No Paper even with paper in the tray

Hi, hoping someone can help. I had not used this printer in months, I was able to print the first page but the second page it said it was out of paper. I tried several sheets of paper in the tray and one sheet, still does the same thing, it makes three separate noises like it's looking for paper, about 1-2 seconds long each, then the error light starts flashing on the printer and I get error code 1000 on my computer. Similarly when I try and copy, it cycles through the same 3 noises and error light flashes.

 

Help! Smiley Sad

Product Expert
Posts: 3,800
Registered: ‎07-28-2014

Re: MG2922 Error 1000 No Paper even with paper in the tray

Hi slo02e,

 

Please make sure that the paper is loaded in your PIXMA MG2922 using the steps outlined in the On Line Manual:

 

http://ugp01.c-ij.com/ij/webmanual/Manual/W/MG2900%20series/EN/BG/bg-loading1400.html

 

Once loaded, please attempt to print or copy with your PIXMA MG2922 again.

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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