Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎01-30-2019

MG2900 printer error state

I'm using windows 10 and yet for some reason I can't print out a document because it's says it's offline even though it's plugged in and the power is on. Can someone please help me out with this?

Product Expert
Posts: 1,093
Registered: ‎11-19-2018

Re: MG2900 printer error state

Hi raquel321,


Is the printer connected to the computer wirelessly or with a usb cord?


If this is a time sensitive issue, please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays). 


We look forward to your reply.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement