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Posts: 1
Registered: ‎01-30-2019

MG2900 printer error state

I'm using windows 10 and yet for some reason I can't print out a document because it's says it's offline even though it's plugged in and the power is on. Can someone please help me out with this?

Product Expert
Posts: 852
Registered: ‎11-19-2018

Re: MG2900 printer error state

Hi raquel321,

 

Is the printer connected to the computer wirelessly or with a usb cord?

 

If this is a time sensitive issue, please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays). 

 

We look forward to your reply.

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