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PIXMA MG2922 cutting off bottom of page

suiteskull
Apprentice

When we are printing labels or business cards the bottom part of the page is always cut off leaving us with at least two unuseable card or multiple bad labels.

 

Two answers to the obvious first "fixes":

1. These page layouts are required to not be rescaled or they will not line up with the precut sheets they are being printed     on.

2. These problems are specific to the MG2900 printer. In the print dialog page preview window I can see the shaded bottom margins move lower if I chose a different printer.

 

Is there a firmware/driver update that can correct this, or is it a physical limitation of this printer model?

 

Specifics:

Windows 7

MG2922 printer

Printing from Adobe Acrobat Reader DC in .pdf format

11 REPLIES 11

Hi garamount,

 

If the error persists after the previous steps, the printer may require service.  The PIXMA MG3050 is not sold in the US, so please contact Canon UK for available service options.  I regret any inconvenience.

garamount
Apprentice
Hi BillS,
thanks for your advise.
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