09-10-2016 04:57 PM
When we are printing labels or business cards the bottom part of the page is always cut off leaving us with at least two unuseable card or multiple bad labels.
Two answers to the obvious first "fixes":
1. These page layouts are required to not be rescaled or they will not line up with the precut sheets they are being printed on.
2. These problems are specific to the MG2900 printer. In the print dialog page preview window I can see the shaded bottom margins move lower if I chose a different printer.
Is there a firmware/driver update that can correct this, or is it a physical limitation of this printer model?
Printing from Adobe Acrobat Reader DC in .pdf format
11-22-2016 09:57 AM
The sharded portion of the print dialog shows the printable area of the printer. If there is text within this area, it will not be printed. There isn't a firmware or driver update for this, as it is a physical limitation of the printer.
12-05-2016 09:17 PM
I don't know if this will helo, but I had the same issue with my (old) MX410. I was printing a PDF from Evernote and from my computer, with the same issue. I noticed in the print settings in the browser that the page size was set to A4, so I reset to Letter and everything works just fine! I have no clue why that happened, but thankful I was able to fix it... was 2 weeks I had that issue.
10-22-2018 02:37 PM - edited 10-22-2018 02:38 PM
I have the same problem with my MG 3050! Other margins are ok (0,3cm), but bottom 1,68cm in all programs. grrrrrrrrrrrrrr. Please help!
10-22-2018 04:30 PM
In order to better assist you, allow me to ask a couple questions:
I look forward to your reply.
10-23-2018 03:55 PM
Thanks for that information. Let's start by changing the paper registered on the printer.
Press and hold the Stop button until the Alarm lamp flashes 10 times.
Release the Stop button.
The ON lamp starts flashing instead of remaining lit.
When the page size is set to A4, load A4 plain paper.
When the page size is set to Letter, load Letter-sized plain paper.
This setting is retained even if the printer is turned off.
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