11-22-2016 05:39 AM
I'm trying to print a form from the web (PDF) on my MG2450 but it cuts off the bottom of the form every time. Fit-to-page or scaling make no difference. The form prints OK on a Brother printer.
03-11-2018 03:34 AM
I have the problem of the cannon printer cutting off the bottom of documents every time just like many usders.
We have tried to change margins, use different programs, rescale, to fit etc....etc....etc.....
I tried using LEGAL SIZE paper hoping that it would just continue to print ....but NO LUCK.
It is NOT that the paper is unsupported.
it has to be in the actual Programming of the PRINTER itself.
03-11-2018 09:09 AM - edited 03-11-2018 09:10 AM
Thanks for reaching out to Canon USA! The MG2450 isn't a model that's supported by Canon USA.
If you're here in the USA, you'll want to double-check your model number and ensure you have the software and drivers installed on your computer for your exact Canon printer model. You'll find the most recent software on our site HERE.
Once you've done that, if you're still having problems, you'll want to reach out to our friendly support team at 1-800-OK-CANON (800-652-2666). They're available weekdays from 10am to 10pm (ET).
If you are outside the US, you'll want to reach out to Canon support in your country. Click HERE to find support contact information.