Canon Community

papeshape · ‎03-10-2018

Hi,

So I've been using this printer and haven't had problems wit it until now, and now it won't print or scan. I went ahead and disconnected it and unregistered it from my list of printers, and reconnected everything, and now its giving me a code that it isn't connected to the computer, and the computer doesn't recognise it either

Any advice?

Thanks,

MD

shadowsports · ‎03-10-2018

Greetings,

Disconnect the printer from the computer. Uninstall the software. Either remove all Canon related folders and programs from the applications folder (Mac)... or uninstall using Programs and Features in Windows

Restart the computer. Connect the printer's USB cable and power on the printer.

Follow the instructions for installation.

~Rick
Bay Area - CA

~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Patrick · ‎05-04-2018

Hi papeshape,

Were you able to get your PIXMA MG2220 working again?

If not, please contact our support group using the following link:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Canon Community

MG2200 Printer fails to connect, print, or scan