04-27-2018 01:03 PM
MG 7720 not printing correctly. Yesterday would not print blue correctly, blue was pink/red. Today will not print black. I have cleaned heads 3 times and done a deep clean also. All ink carts are full. Firmware is up to date.
Suggestions or is this printer dead? Disappointing it's practically new...
04-28-2018 11:52 AM
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05-01-2018 07:10 AM
Because performing printhead cleanings did not get your PIXMA MG7720 to print correctly, please contact our support group using the following link:
06-09-2021 08:57 PM
MG7720 printer does fine printing color photos but will not print copies of black and white forms properly. I have done all maintenance on printhead, band, etc. Vertical lines are faint and double/crooked. Every third line prints properly, the rest print double and faint.