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Occasional Contributor
Posts: 5
Registered: ‎12-04-2018

Re: MG-7520 red orange triangle lightening bolt, not powering on

[ Edited ]

I am currently experiencing the same problem. Can you tell me if you ever solved this problem and what I should do to fix it? My email is [MOD NOTE: Email removed per FORUM GUIDELINES]

Product Expert
Posts: 123
Registered: ‎11-19-2018

Re: MG-7520 red orange triangle lightening bolt, not powering on

Hi floridaboy79,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

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New Contributor
Posts: 4
Registered: ‎07-21-2018

Re: MG-7520 red orange triangle lightening bolt, not powering on

This forum is crap, no one has ever responded with an answer, just the suggestion to contact them for more help. I tried 3 times, waited on hold for hours all told and never got to speak to anyone. No one every responded to emails either. I think the printer is dead and I think you should join the rest of us in never purchasing Canon printers again. I would not have minded the death of the printer nearly as much if they had just admitted it was dead and not continued to waste my time. Worst customer service ever.

Occasional Contributor
Posts: 5
Registered: ‎12-04-2018

Re: MG-7520 red orange triangle lightening bolt, not powering on

I think this was just a power supply problem. I think it pops out the bottom of the printer usually and I think it may burn out after a certain amount of time. I am not sure but it looks like it has a circuit board and its easily replaced because it probably goes out after awhile. You can probably just order another one for minimal cost from the manufacturer. I am currently ezperiencing this same problem and I am going to try replacing the power supply adapter because I think its most likely the problem. I am surprised nobody else has mentioned this at all here. 

Occasional Contributor
Posts: 5
Registered: ‎12-04-2018

Re: MG-7520 red orange triangle lightening bolt, not powering on

I have a very good response and you might want to try it.
Occasional Contributor
Posts: 5
Registered: ‎12-04-2018

Re: MG-7520 red orange triangle lightening bolt, not powering on

You may want to replace the power supply that pops out on the bottom.
Occasional Contributor
Posts: 5
Registered: ‎12-04-2018

Re: MG-7520 red orange triangle lightening bolt, not powering on

I agree with you about canon support. I think replacing the power supply adapter could be an easy fix. I think they just want to try and charge you money. But you can easily fix this and maybe order the part from them.
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