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New Contributor
Posts: 1
Registered: ‎02-21-2017

MG 7520 keeps requesting firmware update

Hello,

 

 I have a Pixma 7520 connected wirelessly to a Mac with Sierra.

The printer display keeps messaging that a firmware update is available. But, when I navigate to the firmware update function and initiate an update, then the printer tells me that the firmware does not need to be updated.

It is running version 2.020

 

Is this the latest firmware version for this printer?

 

Thanks,

 

Art

Product Expert
Posts: 3,253
Registered: ‎10-16-2012

Re: MG 7520 keeps requesting firmware update

Hello.

 

Try turning the printer off and back on to see whether or not this will clear the firmware message.  

 

If the message remains, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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