02-21-2017 09:36 PM
I have a Pixma 7520 connected wirelessly to a Mac with Sierra.
The printer display keeps messaging that a firmware update is available. But, when I navigate to the firmware update function and initiate an update, then the printer tells me that the firmware does not need to be updated.
It is running version 2.020
Is this the latest firmware version for this printer?
02-22-2017 10:05 AM
Try turning the printer off and back on to see whether or not this will clear the firmware message.
If the message remains, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.