MG 6320 is printing but not scanning

[nphannon]

MG 6320 is printing but not scanning. Running Mac Sierra. Tried to uninstall and reinstall Canon drives but didn't fix the issue.  Printer connected via USB. 

[Patrick]

Hi nphannon,

Please connect the USB cable to a different USB port on the computer and attempt to scan.

If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.

Please attempt to scan using the IJ Scan Utility.  Do you get an error?  What error appears?

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