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New Contributor
Posts: 3
Registered: ‎01-13-2020

MG 3620

Hi guys.

I recently had a couple of papers jammed in my printer, and after I pulled them out, the printer didn't print clearly. It's been a little blurry since. Any tips on how I could solve this issue? 

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Respected Contributor
Posts: 1,430
Registered: ‎11-19-2017

Re: MG 3620

Greetings,

Care needs to be taken when removing paper jams.  If you are seeting blurred text or graphics, try performing a print head alighment. 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixima Pro-100
New Contributor
Posts: 3
Registered: ‎01-13-2020

Re: MG 3620

Hi! 

Yes, I did a print head alignment and nothing improved. Do you suggest I try another alignment?

Product Expert
Posts: 2,406
Registered: ‎07-28-2014

Re: MG 3620

Hi Dotheblue5,

 

Cleaning the encoder/timing strip can clear the blurry printing that you are experiencing:

 

https://support.usa.canon.com/kb/index?page=content&id=ART164472

 

 

 

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