MFP 210 Lid displaced, hinge separated

[Rodkohly]

I sincerely hope everyone is safe and healthy.

Last week I heard a loud Crashing noise coming from the Printer, and I noticed that the left corner of the Lower lid was raised from the base about ½ inch and I could not put it in place.  , The corresponding rear hinge appears to be raised. (see photos) 

The upper Lid to the Platen does not open.

The feeder for the scanner works but I can not access the platen to scan. Scanning and printing work.

Please be aware that at no time have I tried to scan a thick item on the platen or open nor forced the lid..

Please advise if you have any suggestions. will be appreciated.

Be healthy

[Audrey]

Hi Rodkohly,

Welcome to the Canon Forums and thanks for your post!

The printer will require service. Please contact our support group using the following link:

http://Canon.us/ContactLI