09-02-2014 04:09 PM
I have an ImageCLASS MF4890dw connected via wifi to a Windows 8.1 desktop. I have installed the drivers and the MF Toolbox from the support site. The printer function works fine. And I seem to be able to scan a document by selecting PDF in the Toolbox and then pushing the green Start button.
However, if in the Toolbox I check "Display the Scanner Driver" and then select Start, I run into problems. The scanner driver window opens, but when I select either Preview or Scan, the scan fails to complete and gives error code 155,0,0.
I have completely uninstalled the printer, drivers, and toolbox and then reinstalled them according to instructions I read on this site. The only difference is than I have my printer connected via wifi rather than USB.
Any Suggestions?
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.