07-25-2014 02:59 PM
LBP 6000--smudges on printout. cleaning via software does nor help. Any suggestions
07-29-2014 10:38 AM - edited 07-29-2014 10:39 AM
Hi peko.
Since cleaning the fixing roller via the software did not resolve the issue, it is recommended that you contact our telephone technical support group at 1-800-OK-CANON (1-800-652-2666). While I understand that the forum may be your preferred method of communication, the real-time feedback given by a telephone representative would be more beneficial in this case.
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