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New Contributor
Posts: 1
Registered: ‎07-24-2014

LBP 6000--smudges on printout. cleaning via software does nor help. Any suggestions

LBP 6000--smudges on printout. cleaning via software does nor help. Any suggestions

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Reputable Contributor
Posts: 749
Registered: ‎09-30-2013

Re: LBP 6000--smudges on printout. cleaning via software does nor help. Any suggestions

[ Edited ]

Hi peko.

 

Since cleaning the fixing roller via the software did not resolve the issue, it is recommended that you  contact our telephone technical support group at 1-800-OK-CANON (1-800-652-2666).  While I understand that the forum may be your preferred method of communication, the real-time feedback given by a telephone representative would be more beneficial in this case.

 

 

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